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Here you can find solutions to common problems.

Please contact help@kodi.is if other problems come up.

“There was an error authenticating”

There is a possibility that your PC is not set for proxy authentication. If so you will need to set up proxy in your browser to route traffic through proxy. Contact your IT department if need applies

RTD not working in Excel

If there is a problem with the formula in Excel.

Open up Region Settings and then Additional Settings. Make sure that the List separator matches the Excel format.

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