Problem

I just installed a new version of Microsoft Excel and the RTD links in KODIAK Pro are not working. 

Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

You may want to use a panel to highlight important steps.
  1. You need to reinstall the Excel RTD software.
  2. Download the Setup file from Excel Real Time Data (RTD) install for 32 bit or 64 bit
  3. Follow the instructions and you are good to go. Remember to restart KODIAK Pro and Microsoft Excel after the installation.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Excel Real Time Data (RTD) install for 32 bit or 64 bit

 

Related issues