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titleWhere can I find the Kodiak PRO installation?

The Kodiak PRO Click-Once installation can be found here - Kodiak.is/kodiak-pro.html

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titleKODIAK Pro does not start - Problem with the workspace.

The KODIAK Pro - workspace is not working correctly. There seems to be a problem with the workspace.

You need to change the name of the workspace folder. Also send us your workspace to help@kodi.is

C:\Users\[windows username]\AppData\Roaming\Kodiak\KodiakPro\Settings\Workspaces

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titleWhere can I find the Kodiak PRO installation?

The Kodiak PRO Click-Once installation can be found here - Kodiak.is/kodiak-pro.html

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titleWhere is the Kodiak PRO client installed?

After each upgrade of KODIAK Pro a new address is created after C:\Users\[NAFN_NOTANDA]\AppData\Local\Apps\2.0

In KODIAK Pro 1.8 the address is - C:\Users\[NAFN_NOTANDA]\AppData\Local\Apps\2.0\KZDRDBTJ.43Y\NDWTMKDJ.QQ5\kodi...exe_8e12b8a...

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titleKODIAK Pro does not start - Client shell has stopped working

KODIAK Pro does not start and might display the following error message

Try renaming the Settings folder:

Windows XP:  C:\Documents and Settings\<user>\Application Data\Kodiak\MarketData\Settings\
Windows 7:  C:\Users\<user>\AppData\Roaming\Kodiak\MarketData\Settings\

After you have renamed the settings folder, start KODIAK Pro and import your old workspace (see directions above)

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titleBonds Calculator is horrendously slow

KODIAK Pro can sometimes be a bit slow when fetching proxy settings. To bypass this tardiness you have to make sure the browser doesn't automatically detect your proxy settings.

Internet Explorer

Go to 'Internet options' in Internet Explorer and choose LAN Settings. 

In LAN settings, uncheck the 'Automatically detect settings' box.

Chrome 

Go to 'Settings' -> 'Show Advanced Settings' -> 'Change proxy settings'.

In LAN settings, uncheck the 'Automatically detect settings' box.

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titleKODIAK Pro does not connect to the DMA server

Right after starting Kodiak PRO you may see a yellow banner as follows:

If Kodiak PRO does not connect check the proxy settings using Internet Explorer.

Go to 'Internet Options', select the 'Connections' tab and then click on 'LAN Settings' button.

Several customers have these setting preconfigured, thus the only step needed is to tick the check mark for 'Use a proxy server for your LAN....'